In-house IT departments can sometimes get overwhelmed. Holman’s of Nevada has the answer: TotalCare Professional Services.
Holman’s offers four program variations. Whether you’d like a total IT partnership, proactive IT preventative maintenance, just call us for emergencies, or a simple pay as you go plan; we have the pricing and service model to best fit your company.
Contact us and we can discuss how Holman’s TotalCare Professional Services can save you time and money: please click Request a Proposal.
For technical issues, please click Tech Service Request.
Responsive Program TC
Standard – Reactive
Our responsive plan provides you the assurance that your organization’s IT infrastructure receives a prescribed level of support. Built on the strength of our suite of tools and our renowned customer service, we respond rapidly to changes in the health of your network and applications, and to your requests for help. Efficient troubleshooting means that you remain up-and-running faster than ever.
Advantages: Network health assessment, Priority response, Annual strategy & planning.
Proactive Program TCPM
Premium – Preventative
A major challenge to maintain a computer network is attempting to predict what will fail and when. With our proactive managed services solution, we can prevent many network failures. By combining regular preventative maintenance and comprehensive real-time monitoring of critical network and desktop devices, we ensure the reliability and stability of your IT investments.
Advantages: Includes Responsive, Monitor workstations, Preventative maintenance, Backup monitoring, Semi-annual strategy & Quarterly planning.
Managed Program TC+
Ultimate – Partnership
Complete IT support and management for a fixed monthly price – it’s that simple. Holman’s provides all of the aspects of an internal MIS department for a fraction of the price of traditional staffing. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.
Advantages: Includes Responsive & Proactive, Remote & on-site support, End user training, Quarterly strategy & monthly planning.
Click here for more details about Holman’s Responsive, Proactive, and Managed programs.
Pay As You Go
TotalCare agreements can also be purchased in affordable blocks of time, allowing us to work flexibly with your specific budget and needs and saving you money over our hourly rate. Your TotalCare block may be used for the complete range of Holman’s IT services including network design, installation, and implementation as well as Holman’s CAD and BIM services.
Click the PDF below for more information on TotalCare block pricing:
TotalCare Fee Schedule
Is a TotalCare agreement with Holman’s the right fit for your organization’s IT needs? Take a look at our Customer Profile.
